FREQUENTLY ASKED QUESTIONS
BELOW IS A LIST OF COMMONLY ASKED QUESTIONS. PLEASE REVIEW THESE QUESTIONS AND ANSWERS AND WE LOOK FORWARD TO SPEAKING WITH YOU ABOUT YOUR GOALS.
Q: What are the benefits of becoming a 360clean Franchisee?
A: There are many benefits that we can discuss. First and foremost, 360clean is not a traditional janitorial franchise. 360clean franchisees own a business that offers a health focused service that provides them a niche in their market and our support is industry leading.
A 360clean franchise offers aspiring new business owners the chance to begin a business with industry leading training and assist in the development and growth of their business. If there is not a Regional Developer in your area, you can grow your business via our sales appointment setting support program.
360clean is the innovative leader of the industry. Our specialized approach provides 360clean a niche in the industry. Review our website to learn more about the JaniMed System from 360clean. 360clean provides a well-organized support system that helps all franchisees achieve their desired level of success.
Q: What do I get when purchasing a unit franchise?
A: You begin with a turnkey business. This includes the initial training, equipment and supply package, manuals, invoicing and collections processing, local sales support, unique marketing material and business coaching. Most importantly, 360clean franchisees receive a shortened learning curve into the business and ongoing support in the development of their business.
This ongoing support includes the opportunity to utilize our new customer development programs and industry leading support from our support staff.
Q: How is 360clean different from other janitorial franchises?
A: Great question – glad you asked!
360clean’s specialized approach to janitorial services is unique to the janitorial franchise industry and provides a competitive advantage. 360clean’s low initial investment and ongoing fees is a one of a kind for the janitorial franchise industry.
With the Performance Plus program, your business can take advantage of a beneficial program that offers accounts or sales appointments for your business to acquire.
You will find that there are many benefits of becoming a 360clean franchise owner and this is just another example of our commitment to our franchise owner’s success.
Q: What type of training and ongoing support does 360clean provide for Franchisees?
A: 360clean's Support Center provides industry leading support and an initial training program that prepares your business for a successful launch.
The program provides training in 360clean's specialized approach to janitorial services, sales and marketing, business management and industry specific training.
The classroom training includes open discussions, hands on training, multiple manuals and video presentations. 360clean also offers a web-based training program that allows great resources for new and existing franchisees. Additionally, the training includes pre-opening instructions for the proper steps in establishing a franchisee’s business and structure.
360clean supports franchisees on an ongoing basis by providing business development and technical support through local visits, phone conferences, webinars and our annual franchise conference.
The Support Center also provides Franchisees with complete customer invoicing and a centralized customer support program.
Q: Where does the initial training occur?
A: The initial training program consists of home study, classroom and hands-on training. The classroom and hands-on training program take place in your local area or in Charleston, SC at our National Support Center.
This is a very thorough program that normally occurs within 30-45 days or sooner of you signing your franchise agreement.
Q: What fees does a franchisee pay when owning a 360clean franchise?
A: Below is a breakdown of the fees. You can also review our Franchise Disclosure Document for more details.
Royalty Fee: 14%
National Advertising Fee: 1%
We also offer new customer development options and we can discuss those options when we speak. Financing is available for the Initial Franchise Fee.
Q: What does the future look like for commercial cleaning services?
A: The industry continues to be viewed by many as recession-resistant. According to industry figures, the U.S. cleaning industry will continue to be one of the fastest growing segments of the economy for the next decade, reaching well over $100 billion in revenues.
Our experience at 360clean matches this opinion as well. We began franchising in 2008 and experienced tremendous growth throughout the economic downturn. We found that businesses must keep their facilities clean and it’s an expense that remains justified even in a down economy.
Q: What is the process of buying a franchise from 360clean?
A: We view these steps as a match making process. We want to make sure the opportunity matches your goals and that each person/family that becomes a franchisee is a good fit for our family of franchisees.
Below are the steps and details of the process:
Step 1 – Initial Information Review
During our initial phone meeting you will have the chance to gain an overview of the franchise opportunity and to be part of an open change of questions and answers by all parties.
Step 2 – Discovery Meeting
This involves a scheduled visit with your local regional developer or a member of our support team. This visit is your hands-on opportunity to ask additional questions and discuss the timing of your training and start-up plans.
Step 3 – Due Diligence & Application Process
At this point we will review with you plans for the adequate funding of opening of the franchise, including franchise fee, start-up capital and funding initial cash flow requirements. You will be reviewing our Franchise Disclosure Document and completing the application process, which includes the opportunity for you to speak with existing 360clean franchise owners.
Step 4 – Onboarding Process & Training
If both sides decide to move forward we then prepare the Franchise Agreement for your signature, making you an official business and franchise owner. An intensive training program is scheduled for you to attend and complete a training regimen that includes all components related to the business and our industry.
Step 5 – Launch Business
This is an exciting time! We will have equipped and trained you to begin developing your new business.